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Founder and instructor

With a background in cognitive psychology and user experience design, I'm passionate about extending the limits of the mind and developing the potential of the person as a whole. I have a unique ability to combine theory with application across disciplines. 

  • 25+ years experience leading complex projects in innovation, UX, service design and organizational transformation

  • Extensive experience in teaching and coaching

  • M.Sc. in human-computer interaction; background in cognitive science, neuropsychology, computer science

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More information about Daniel

My UX training and coaching clients have included:

  • Turbulent​ - Multimedia design studio

  • Decathlon - Sports equipment retailer

  • CNESST - Provincial government agency

  • Yu Centrik - Design and teaching of UX courses for Yu Centrik's clients

  • SOQUIJ - Legal document database

  • iPerceptions - Analytics and marketing

I have been an invited speaker and guest lecturer at a number of organizations including:

  • McGill University, Department of Psychology

  • McGill University, Department of Library Science

  • HEC business school in Montreal

  • Thomas More Institute

I have led complex projects in UX analysis, design, strategy and corporate change for clients including:

  • Infrastructure Canada - Service design for mobile work processes

  • Hydro Quebec - Strategic consulting to top-level IT management for corporate change toward a user-centric culture

  • DIREXYON Technologies - Redesigned a game-changing application in the field of civil infrastructure management

  • SOQUIJ - Process optimization for a legal documentation system

  • Indegene Aptilon - Healthcare and pharmaceutical.  UX design and product strategy for multi-channel CRM applications; clinical information dashboards

  • Webtech Wireless - GPS-based fleet management system

  • IHS Global Insight - Environmental Health and Safety software

  • Nuance Communications - Voice user interfaces for call-center applications for major clients in North America

  • Economic Development Canada - Transactional portal for business financing

  • City of Montreal - Information architecture for a large municipal web site

  • Desjardins - Redesign of a financial intranet for a major bank in Quebec

  • Montreal Symphony Orchestra - E-commerce website

  • ExpertMedic - Online medical record system

  • Purkinje - Online medical record system

  • Meloche Insurance - Personal insurance brokerage

  • CP Rail - Management of commercial product transport

  • Ericsson - Advanced cellphone system

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